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Ethernet cable plugged in but say it's not?

I own comcast cable internet. The modem box say online, but my computer say the cable surrounded by not plugged surrounded by when it is. I call comcast and they told me to renovation my cat 5 cable to a usb. I did and it still didn't work. They said everything on their completion looks resembling it's working and that I might obligation unusual drivers. I brought it over to a friends and hooked it up to their internet and it worked! So what do I do? Comcast seem approaching no relief.


Answers: on the vertebrae of some newer computer towers nearby are two Ethernet inputs. you probably hold it plugged surrounded by the wrong one. happen to me beforehand.EDIT powerfully we can't thump into your'e system thats what comcast tech support is for. phone call them,ask for a supervisor and go and get the problem solved. im sorry comcast have impossible tech support.
If your computer can connect to another lattice, afterwards I would right to be heard that it is a comcast problem. Did you recount them that you did not enjoy a problem at your friends house?
Try going to run, type in cmd <enter> consequently type within ipconfig /release <ent> type surrounded by ipconfig /renew <ent> type within exit and try to connect immediately.. if that doesn't work telephone comcast and relay them if you cannot connect through their service you will alter services. They will find out what is wrong, believe me..
Ping 127.0.0.1 this test your make friends card, if you dont grasp a response the make friends card is broken.
I have comcast, and that be up to me. It finished up one the modem box itself. I have to thieve it within to comcast and replace it. They will replace it for free.
OT: i own to read aloud comcast sucks they've lowered my internet speed but have jacked the prices up even sophisticated. they are lucky i dont enjoy any other internet company to run to because i would step ship surrounded by a heartbeat