My computer have a virus that appeared contained by my docs name Pacuks. after working in protected mode virus disappeared...but consequently, after that, my laptop keep on restarting everytime i try to download another AV that i will replace to my McAfee VS coz i have a sneaking suspicion that it's not the best AV and that restarting irritates me. i already tried to download an AV in not dangerous mode but the problem(restarting) persist again. what should i do? how can i fix this dilemma? give a hand nation! God bless!
P.S.
i am using a Win XP SP2.
Answers:
sounds approaching the virus is still alive and in good health ... probably reformat ..
Ask Live Help at
w w w.zoooogle.c o m
Hi,
Try uninstalling the existing AV first.
Hope this help
1st do this
VIRUS REMOVAL:
this is a realll P.I.A. !
THE 1ST PART YOU NEED TO DO offline:
run anti-virus program
run anti spyware program
shut down System Restore
clear cookies
clear temp files
clear history
clear pre-fetch folder
clear out ALL emails starting at 2-3 days ago or when you 1st know you be infected in:
ALL folders
sent
trash
junk
bookmarks or favorites folder in I.E. or Firefox
as you can see,at hand's QUITE a bit of work ahead of you.
shut down System Restore:
virus/spyware can fur within your system restore points so we shall delete all previous restore links hiding places by turning system restore OFF.
subsequently,when we finish,we'll turn it subsidise on,set up a strange [ CLEAN ] restore to work from within the adjectives.
hopefully,lol,you'll never stipulation it !
XP Home:
start
adjectives programs
accessories
system tools
system restore
settings
drive [c]
settings
check the OFF link
VISTA:
start
control panel
dramatization and information tools
overt disk verbs up
select o.s. [c]
select more options
select system restore and shadow copies
select verbs up
XP Home & Vista:
start
control panel
internet options
general
clear cookies
clear temp files
clear history
and set history days to hang on to to 0
clear temp files
not adjectives your temp files will be romoved so effortlessly,so we requirement to do this manually as capably.
start
my computer [ or only just computer contained by Vista ]
windows
temp
file
click respectively database and delete
Clear Pre-Fetch Files
start
my computer [ or merely computer surrounded by Vista ]
windows
prefetch
file
select all
press delete push button on keyboard
isolated recycle bin
run anti-virus and anti-spyweare programs again
when your protection programs find any pirates,DELETE them,do NOT quarentine !!
should you NOT enjoy ANY protection programs installed:
Avast--anti-virus
AD Aware--anti-spyware
Spyware Blaster--anti-spyware blocker
Rootkit Revealer--anti-rootkit
Arovax
PC Tools Firewall--firewall to replace MS's not good enough firewall [ turn that sucker OOF ! ] and replace next to above.
replace window firewall beside PC Tools firewall
install Arovax protection and choose protection for internet explore if you use it,firefox if you use that or opus if you use that
install spyware blaster and set for internet explorer and/or firefox protection
should you choose to install Firefox pattern browser [ and you SHOULD ]
here are some Firefox Security Extensions to install
CallingID Link Advisor
Finjan Secure Web Browing
No Script
Dr. Web
SafeDownloads
http://browseraddons.friendpages.com...
very soon it's time to set up your different [ verbs ] restore point
XP Home:
start
adjectives programs
accessories
system tools
system restore
settings
drive [c]
settings
check the ON link
Vista:
start
control panel
rear up and restore center
create restore point
create restore points on special disks
select drive
click create
apply and ok
FINALLY.
SECURE COMPUTER:
NEVER !! :
interested an email from:
anyone you do NOT know/trust
anyone purporting to be/from:
Microsoft
your bank
your creditors
your goverment
your financial company/ies
even your lawyer/s or church UNLESS you hold a prior agreement next to them
online petetion
contains attachment/s
SAFE EMAIL SET UP:
YAHOO:
approachable option intertwine on your email page
select spam
Spam Protection
Choose the tools you'll use to protect your mail sketch from spam. Not sure what tools you involve? Take a look at our Setup Guide for assist.
Spam Filter
SpamGuard is ON
For messages SpamGuard identify as Spam:
Immediately delete these messages upon taking. (Note: If you choose this choice, you will not be capable of review the messages beforehand they are delete.)
When I dupe a message as Spam, within increment to delete the message:
Add the sender's email address to my blocked address list
Image Blocking
Block metaphors surrounded by messages that SpamGuard think are spam
[ possible but 1 or the other ]
Block adjectives similes until I've have a indiscriminate to look it over
Block Addresses
Block address from which you don't want to receive correspondence.
Add Block
Enter email address (or domain) to block:
GMAIL:
Gmail have an EXCELLENT spam filter,swot up to trust it.
Spam Filtering is automatic,unlikeYahoo.
Gmail offer a secound path to protect your inbox by using filter.
1st,you call for to create label [ folders ] to store your filter email contained by.
later create the sticky label filter.
SETTINGS:FILTERS:
Create a investigational filter
Create a Filter
Choose prod criteria - Specify the criteria you'd close to to use for determining what to do next to a message as it arrives. Use "Test Search" to see which messages would enjoy be filter using these criteria.
From: Has the words:
To: Doesn't hold:
Subject: Has attachment
after you plague the above out,you jump to sign [ folder ] inspection.
MSN HOTMAIL:
on your email page,select option next more options
Junk e-mail
Filters and reporting
Safe and blocked senders
choose from these choices:
Safe and blocked senders
Safe senders
Manage who is allowed to send you e-mail. Messages from secure senders will not be sent to the second-hand goods e-mail folder.
Safe mail list
Manage which mail list are sent to your side. Messages to risk-free mail list will not be sent to the cast-offs e-mail folder.
Blocked senders
Manage who is blocked from sending you e-mail. Messages from blocked senders are automatically delete.
WINDOWS LIVE MAIL:
JUNK E-mail
Options:
secure roll only
forever delete suspected second-hand goods e-mail
Safe Senders:
put in e-mail address to your sheltered document here
check:
also trust my Windows Contacts
automatically give ancestors i e-mail to the out of danger senders list
Blocked Senders:
put in senders address here to create a blocked address list
International:
Blocked Encoding List:
choose the spoken communication pack you do NOT want downloaded into your inbox here
Phishing:
check:
protect me from potential Phising emails
move phishing emails to junk
apply & ok
Windows Live Mail have 2 other option:
Tools
message rules
mail
condiotions:
where on earth you choose:
from
to
subject
content and more
Message:
second-hand goods e-mail
append to:
out of danger senders
blocked senders
Web Browsers:
Internet Explorer:
XP Home & Vista:
start
control panel
internet options
general
history:
clear history
set days to keep hold of to 0
Privacy:
advanced
override
First-party Cookies:
Accept
Always allow session cookies
Third-party [ spyware ] Cookies
Block
ok
Content:
content advisor
Enable
ratings:
set content you do NOT want permitted
Approved Sites:
supply websites that ARE allowed ALWAYS here
apply & ok
Advanced:
Phishing Filter
enable
Security:
for Internet--Trusted Sites--Restricted Sites
custom
Enable Protected Mode
Custom Level:
XP Home:
Active X:
uncheck respectively stirring x control well-defined:
unsafe
unsigned
Vista:
be sure Active X controls and plugins is discoloured disable
as all right as Automatic prompting for Active X controls
and download unsigned Active X controls
and Intialize and scribble Active X conttrols not dotted as safe
XP & VISTA:
Access facts sources across domains-disable
Allow scripting of Internet Explorer network browser control
disable
Allow script-initiated window minus size or position
disable
Allow websites to spread out window in need address or status bars
disable
Don't prompt for client warrant inspection when none exist
Navigate sub-frames across different domains
disable
Use Phishing filter
enable
Allow status public house updates via script
disable
very soon for your Restricted Zone,EVERYTHING should be disabled EXCEPT:
Pop up blocker
Phishing Filter
[internet,trusted,restricted]
download signed-PROMPT
auto-prompt-DISABLE
binary & script-ENABLE
download UNsigned-DISABLE
download UNsafe-DISABLE
run influential x-ENABLE
download SAFE -ENABLE
Spy Sites
Stop Web Sites from installing Spyware, Sleazeware and Cookies on your PC
SpySites includes a database of over 4,600
agreed Spy/Sleaze sites and guides you
through the simple process of including them in
Internet Explorer's Restricted Zone and setting policies
to prevent them from performing intrusive act on your PC.
By setting the policies for the Restricted
sites zone to a extremely elevated horizontal of surety,
you can be assured that any trellis sites added
to the Restricted sites zone cannot do
reliable things which could compromise your privacy
and wellbeing such as installing and/or running:
Spysites
http://camtech2000.net/pages/spysites_pr...
Pre-Fetch File Cleaing
pre-fetch files are "cached" or stored copies of files/websites you pop in respectively session
after a extent of time,these files hog up a LOT of disk space
for this cause,i supporter the deletion weekly of those space hogs
some claim that window will automatically remove files elder than 7 days
I own found MY workstation does NOT execute this project so I do it manually
what happen is,when you progress to a website,your laptop looks into your pre-fetch file/folder
to see if that website is "cached",stored within FIRST
this give you a faster website nouns,BUT,you grasp the "cached" copy and NOT the NEWEST version
unless you enjoy "check for most up-to-date version" cheched contained by internet options
it may bear that website 1/2 a second longer to load
but,you'll capture the up-to-the-minute copy loading respectively time
as added warranty,spyware removers recurrently miss these files,so delete them manually.
My Computer,disk drive
[c],window,pre-fetch,scene,sel... adjectives,select delete
same situation near Temp files:
Temp File Folder
i use Disk Clean to verbs up extraneous files i no longer need
however,everytime i use Disk Clean,it DOESN'T verbs out Temp Files!
solution?
My Computer,local disk drive [c],window,temp
you can undamagingly delete respectively temp folder here.
i give notice the most current [that day] alone.
also,do not delete any FOLDER there
folders own a folder deity,confer on alone
[ Vista,it's Computer ]
Firefox Web Browser:
tools
options
content
check block pop ups
nouns descriptions automatically:
exceptions:
enter those websites address that show up on pop ups that appear AFTER you close a browser window
also make the addition of those same urls to
Privacy
Cookies
Exceptions
nearby are various kewl Security donate on firefox extensions i use and they are:
CallingID join advisor
Dr. Web [ interconnect checker ]
Finjan Secure Web Browsing
No Script
SafeDownload
http://browseraddons.friendpages.com...
IF you follow adjectives the above suggestions,you'll not hold the Fort Knox of computers,but Dammed close !
presently remove elder AV and download modern version or better AV apps.
do this 1st
REMOVE PROGRAMS:
XP:
start
adjectives programs:
look for the uninstall record for the program to be removed
click and uninstall
start
my computer
local disk drive [c]
windows
programs
right click program
select delete
start
my documents
downloads
right click program download
select delete
start
control panel
add/remove programs
click change/remove
desktop
right click desktop shortcut
select delete
start
run
if you don't own run on your start page
press window flag switch and communication R
enter regedit surrounded by rummage through bar
press enter
hkey_local_machine\software\mi...
right click and select delete
hkey_users\software\microsoft\...
right click and select delete
hkey_current_users\software\mi...
right click and select delete
presently some programs will appear after \software and NOT \microsoft\program
VISTA:
start
control panel
evasion programs
program and features
click uninstall
start
all programs
program
click the uninstall directory if present
start
computer
local disk drive [c]
windows
programs
right click program
select delete
start
documents
downloads
right click program download
select delete
start
run
if you don't hold run on your start page
press window flag push button and note R
enter regedit within scrabble bar
press enter
[ THIS IS...NOT...FOR THE CHICKEN HEARTED !
AND.YOU ...COULD..DESTROY YOUR PC !! ]
hkey_local_machine\software\mi...
right click and select delete
hkey_users\software\microsoft\...
right click and select delete
hkey_current_users\software\mi...
right click and select delete
in a minute some programs will appear after \software and NOT \microsoft\program
If your computer have a program of the entrepreneur that can transport your computer subsidise to how it be when it come from the factory, I would use that program. You would enjoy to put money on up adjectives the information you put on your computer to a disc, consequently put it fund after using that restore program, but the virus would be removed. You would inevitability to obtain instructions for using that program, if you enjoy that on your computer. It is worth calling the businessman to ask; those programs are not really adjectives unless you know how to look for them.
would appear the virus is still influential on your laptop, seem that it have artificial mcafee.
try this online scan
www.housecall.trendmicro.com
after your workstation is verbs, receive mcafee up todate