My Computer have just now begin sending emails to and unknown address and they are adjectives labeled next to name approaching "John D Floyd" "John E Floyd" John F Floyd" next to the middle intial going up alphabetically. Im pretty sure i hold an email worm infection but neither Windows Defender nor Norton Antivirus can find anything. I also cannot configure my firewall as it say "An Unspecefied Error have occurred" i can find the specific address by viewing computer logs but am otherwise clueless what to do. Any relief is appreciated
Answers:
One of the first things to do when you suspect malware is DISABLE System Restore.
If enabled, this allows malware to screen surrounded by the computer and re-install itself.
So, to disable it, RIGHT-click on "My Computer." Select "Properties" consequently lower than the 'System Restore' tab, check 'Turn bad system restore' IF not already checked.
The subsequent most effective things that would relieve you are to use ONLINE scanners from websites to remove any malware on your PC.
The current best online scanners I prefer are from Kaspersky antivirus and Bitdefender antivirus. Together, these 2 scanners will find ALL the doomed to failure stuff on your PC because they enjoy the BEST detection rate.
First, use Kaspersky's. (FYI: ALL these scan require you to agree to a EULA and install an activex control which is needed to accomplish the scan, so agree to them adjectives.)
*NOTE: Some scanners ONLY work beside IE or may not fully remove malware
http://www.kaspersky.com/virusscanner... (KAV)
Then scan next to:
http://www.bitdefender.com/scan8/ie.html...
There are MANY other obedient online scanners which you may choose to also use (which will lift longer but ensure safety):
http://onecare.live.com/site/en-us/defau... (Windows Live Onecare)
http://www.emsisoft.com/en/software/ax/... (A-squared scanner)
http://www.ewido.net/en/onlinescan/... (ewido)
http://www.ca.com/us/securityadvisor/pes... (Spyware scan)
http://www.ca.com/us/securityadvisor/vir... (Virus scan)
http://www.pandasecurity.com/homeusers/s... (Panda Antivirus)
http://www.housecall.trendmicro.com/... (TrendMicro)
http://www.eset.com/onlinescan/... (Nod32)
http://support.f-secure.com/enu/home/ols... (F-secure)
After using these, it's ESSENTIAL to install at smallest 3 antispywares. Do NOT use more than 1 antiVIRUS as they conflict.
The best things in go are FREE, and great free software can be found @:
Superantispyware.com (Superantispyware FREE version)
lavasoft.com (Ad-aware)
emsisoft.com (A-squared FREE)
safer-networking.org (Spybot S&D)
javacoolsoftware.com (SpywareBlaster, EULAlyzer, & MRU-Blaster)
microsoft.com (Windows Defender)
grisoft.com (AVG AV)
Avast.com (Avast AV)
avira.com (Avira AV)
activevirusshield.com (AOL Virus Shield, which is essentially Kaspersky for free)
siteadvisor.com (Tells you how risk-free websites are)
phoenixlabs.org (Peerguardian blocks malware, rule, and anti-p2p org's)
zonealarm.com (Top Notch Firewall)
comodo.com (Another Top Notch firewall)
iobit.com (Advanced Windows Care)
Eusing.com (Registry cleaner)
ccleaner.com (Junk directory cleaner)
Now if you can afford it, the best software to BUY are:
Spy Sweeper
Security Task Manager
Norton AV (Takes abundantly of CPU but it's nice if you can afford to use those resources up)
Kaspersky AV (BEST! =D )
Bitdefender AV
Sophos AV
F-secure (Same as Kaspersky)
Linkscanner (Blocks exploits in definite time)
Advanced Uninstaller
If you're PC is squeaky verbs from malware, re-enable system restore because it IS correct to own but we needed to shut it stale to rub out the malware.
Just RIGHT-click on "My Computer." Select "Properties" later beneath the 'System Restore' tab, UN-check "Turn stale system restore."
*Another piece to consider is using another browser besides Internet Explorer. IE have plentifully of financial guarantee holes,
making it smaller amount nontoxic than other browsers. I prefer Firefox from mozilla.org.
It's a moment ago as trouble-free to use and have like mad of spruce little add-ons you can toy around next to. By itself, it is also safer from exploits than IE.*
As other, things will change for you. I hope the best for everybody. As other, others may disagree but at hand's individual one process to find things out---try it! As long
as you enjoy an UPDATED Antivirus, Antispyware, & firewall, things will step smoothly. And browse responsibly. Hope I be competent to facilitate and fix anything needed. If I hold, please consider returning & departure a nice comment and
"Best Answer" to whomever you think deserves it...
I'd check out this forum and post the exact request for information you own asked here, they sorted out my problem beside an IM Worm not long ago...
http://aumha.net/index.php
Your right you hold a repulsive one in attendance.
You can whip stern your appliance by making sure that you own the right tools downloaded & updated.
Then you start your laptop contained by locked mode. From at hand you can run the varied tools to see what they find. Many different forms of malware squirrel away themselves from collateral software & even when removed come across to come put money on from nowhere. This is why when you find out the dub of the problem you look it up on google or any hunt engine. Most of the top virus protection programs will hold further instructions on how to manually remove parts of the problem that the virus remover be powerless to.
For really detailed instuctions read the info on this page.
Run your anti-virus and anti-spyware in Safe Mode. Continually stroke F8 while booting. If you see Windows flag you go too far. Repeat. Then when you see black and white DOS peak choose Safe Mode. Then lay your mouse over the generic icon till you find the program and run it. Walk away for 2-3 hours. Takes a while. But should fix. Run adjectives the anti software you hold.
Then I recommend you download Free 2.0 at www.CyberDefender.com
i would probably be in motion to my antivirus provider's website and turn out for this error message. if you don't find anything at hand you could type up an email and transport it to their tech support squad. if you are deeply concerned you could also call upon them. their email address & phone number should be on their website.
you could also be in motion to your internet provider's website and nearby's usually some utilities within you can use to check for virus, etc.
Try
http://tipsfromruby-internetsecurity.blo... for further help out to preserve your computer protected beside regular virus protection and other related updates and word .