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How do i go and get my files support after reinstalling window XP to my laptop?

I call DELL Tech Support for relieve contained by Re-installing window XP to my laptop. The Technician never explained to me that adjectives files will be delete. Now their teling me i cant bring them wager on anymore and theirs nil they can do. I'm exceedingly frustrated that i only just lost adjectives my childrens childhood photos. What do i do? Was the technician's responsibility to relay me what will begin to adjectives my files? Do i own the right to fashion a complaint?
Pls HELP !


Answers: Use carry information put money on software to restore your health the delete facts's
Anyone should know that if you reinstall window that you will lose everything. He should hold told you but you cannot directory a complaint because they expect you to know that also.
Ok,Allow me to be the devils fan.
Whilst I agree that the Dell representative should hold warn you that reinstalling Windows would organize to possible facts loss you really can't blame them for the reality that you did not final up anything meaningful to removable medium.Things close to photo's etc are extremely precious which is why you necessitate to copy this sort of entity to cd or dvd,afterwards you can reinstall Windows minus the heartache.
I perceive unbelievably sorry for you but the Dell party,probably wrongly probably assumed you know of the consequences.sorry.